Quote:
Originally Posted by Amaryllis
Thanks for the explanation.
It certainly doesn't sound as if Kobo is making things easy for the authors. You'd think they'd be doing everything they could to make it easier for authors - after all, without the author they have no product & no business.
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There are enough authors EVERYWHERE that no one really caters to us. Kobo is very professional in dealing with authors in my experience, and I've had nothing but a good experience with their customer service done via their author programs. I am sure there is a reason for the updates to the dashboard (they added several countries) but I liked it when they helped with the exchange rate equivalents. They do some sort of "suggestion" thingie when you hover over a price, but I haven't figured out if this takes the exchange rate into account or if it just guesses the nearest .99 cent amount. (They are very big on ending with .99. It's appears to be a huge concern for them.)
In all honesty, Kobo has one of the best programs out there for authors right now. In the past, Amazon's programs were the best, but over the last two years, I'd give Kobo the edge on things from an author standpoint. B&N has never had any author programs (okay, one. They had a book review program for a very short time). Google Play has had a few, but they were like random bullets with no way to apply or figure out what was going on. I think they are trying harder lately, but it could be another random bullet!
I know Kobo does some strange things, but the one thing I consistently see (even as a reader) is that they keep trying. They try different marketing activities, different pricing, innovation with their readers, etc. That has to be better than standing still (B&N, I'm looking at you...)
Okay, I'm way off topic here...the mods will come and get me soon!
