Paperwhite recharging light keeps going out
I hope you can help me. When I charge my Paperwhite which I gpt almost 2 years ago, my recharging light won't stay lit. It stays lit if I'm right in front of it, but if I take a few steps to the left, the power light goes out and it stops charging. My computer won't find the USB at all, and it doesn't recognize my Kindle at all. I'm wondering if it's the USB port that's the problem. Sometimes if my husband taps on it, the light will come back on and it will charge, and I just got some new USB cables, but the computer's still not seeing the Kindle, so the USB cables aren't the problem. And the battery also seems to run down awfully fast. I seem to have to recharge it every day. Does this mean my battery is petering out and needs to be replaced. I am out of the Amazon Warranty, but I got the extended warranty from SquareTrade. Do you think I should file a claim, and what if I don't have my Kindle box anymore. How do I ship it to the SquareTrade people to get it fixed. My warranty is good till next March. I'm feeling frustrated here about the charging light. the port seems a little loose and I don't know if the USB end for the Kindle is going all the way in.
Can anyone help?
Any help would be appreciated.
Thank you for your time.
Sincerely yours,
Katherine Logan
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