Quote:
Originally Posted by Polterg
I just found these forums - I got mine just under 3 weeks ago and have noticed the dust appearing for about a week now. I read for 1 to 5 hours a night and love it - but the dust appears to be getting worse. First speck was in the lower right quadrant - about an inch in from the right & bottom. Then another appeared in the upper right.
Now I've got about 7 or 8 specks and it is quite annoying as it will block the text on the screen. A spot or two appears to be at a different level than just under the screen - almost like it's floating between the layers. It's a shame that a $400 unit would perform like this as I truly love my reader. It's been 10 years since I last read a book, and have read about 7 since I got it!
Anyways - I called Sony support tonight - And through my agent's helpful advice (yet incredibly thick accent) He had me perform a reset - and suggested that i charge it to full power. It is at full power as I put it on the charger every night (which I bought seperately since the pc wasn't charging it fully through the USB port)
He recommended that I call back tomorrow if the problem doesn't go away. I don't guess that it will - And then they'll have me send the unit in for repair - and since it's a "replacement model" they'll send me a replacement. He hasn't heard about this problem being common with the 700 - and has only heard of it once before.
I'll update here... I promise - I just hope that others out there will do the same.
Thanks,
...Ryan
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In short, there is dust on my screen... so charge it! lol worst response ever