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Heard back from the library person, they requested a snapshot of the page that shows Add to App instead of Download.
Unfortunately Tonight (as has happened at least half the time since the switch to the new Overdrive) I managed to sign in to my account but cannot access my holds, loans, or wishlist. When attempting to access my holds, loans, or wishlist I get booted out of the Sony reader’s browser altogether. When I reopen the browser I get an error page that says “something went wrong”. I did figure out how to take a snapshot, so I attached a copy to my email to the library.
Since I could not actually get to my loans and attempt to get a book, I found images online of the old "download" and new "add to app" screens and pasted those into my email.
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