Quote:
Originally Posted by Cinisajoy
Hmmm. The last time I had a package not get delivered, I just went to my orders. Clicked I never received it and got a refund.
Oh and there is a contact us page for orders.
You put in your phone number and they call you within one minute.
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Nope, those weren't options. It was frustrating. I did get a shipping notice, but then it was cancelled. Thus, I think the system treated it like it didn't get shipped so there was no "not delivered" button. It started shipping so there was no "return" button. See attached.