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Old 12-08-2016, 03:07 PM   #1
kathybaug
Junior Member
kathybaug began at the beginning.
 
Posts: 9
Karma: 10
Join Date: Mar 2011
Device: nook
Calibre stopped recognizing my Nook Samsung Galaxy S2

My Nook updated its OS recently and when I tried to connect it to Calibre this past Tuesday (12/6), I discovered that I couldn't use Calibre to move files to and from my Nook. The Nook appears not to be recognized. I followed Kovid's troubleshooting advice and still no luck.

I'm running Windows 7, and started with Calibre 2.68.0 (which worked fine on 11/22) and ended up with Calibre 2.73, both 64-bit.

Per Kovid's advice: my computer recognizes my Nook, it is not being ignored, all the device interface plug-ins are green, and below is the debug device detection output. Hope someone can help. Thank you.

kathybaug


Spoiler:



calibre 2.73 [64bit] embedded-python: True is64bit: True
Windows-7-6.1.7601-SP1 Windows ('64bit', 'WindowsPE')
('Windows', '7', '6.1.7601')
Python 2.7.9
Windows: ('7', '6.1.7601', 'SP1', 'Multiprocessor Free')
Successfully initialized third party plugins: DeDRM (6, 5, 1) && EpubSplit (2, 1, 2)
USB devices on system:
(USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid1e2d&rev0004 devinst=3004),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid1e26&rev0004 devinst=3064),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\vid_03f0&pid_070c&rev_><02 devinst=3124),
USBDevice(vendor_id=0x46d product_id=0x990 bcd=0x8 devid=usb\vid_046d&pid_0990&rev_0008 devinst=3236),
USBDevice(vendor_id=0x46d product_id=0x990 bcd=0x8 devid=usb\vid_046d&pid_0990&rev_0008&mi_00 devinst=3304),
USBDevice(vendor_id=0x46d product_id=0x990 bcd=0x8 devid=usb\vid_046d&pid_0990&rev_0008&mi_02 devinst=3400),
USBDevice(vendor_id=0x46d product_id=0xc063 bcd=0x5700 devid=usb\vid_046d&pid_c063&rev_5700 devinst=3496),
USBDevice(vendor_id=0x4e8 product_id=0x6860 bcd=0x400 devid=usb\vid_04e8&pid_6860&rev_0400 devinst=4228),
USBDevice(vendor_id=0x58f product_id=0x6362 bcd=0x100 devid=usb\vid_058f&pid_6362&rev_0100 devinst=3576),
USBDevice(vendor_id=0xbc2 product_id=0xa0a4 bcd=0x100 devid=usb\vid_0bc2&pid_a0a4&rev_0100 devinst=3652),
USBDevice(vendor_id=0xcf3 product_id=0xe004 bcd=0x1 devid=usb\vid_0cf3&pid_e004&rev_0001 devinst=3720),
USBDevice(vendor_id=0x413c product_id=0x2112 bcd=0x107 devid=usb\vid_413c&pid_2112&rev_0107 devinst=3800),
USBDevice(vendor_id=0x413c product_id=0x2112 bcd=0x107 devid=usb\vid_413c&pid_2112&rev_0107&mi_00 devinst=3880),
USBDevice(vendor_id=0x413c product_id=0x2112 bcd=0x107 devid=usb\vid_413c&pid_2112&rev_0107&mi_01 devinst=3976),
USBDevice(vendor_id=0x8087 product_id=0x24 bcd=0x0 devid=usb\vid_8087&pid_0024&rev_0000 devinst=4072),
USBDevice(vendor_id=0x8087 product_id=0x24 bcd=0x0 devid=usb\vid_8087&pid_0024&rev_0000 devinst=4152))

No disabled plugins
Looking for devices of type: MTP_DEVICE
List of WPD PNP ids:
[u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_generic-&prod_sd#mmc&rev_1.00#058f63626476&0##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_generic-&prod_sm#xd-picture&rev_1.02#058f63626476&2##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_generic-&prod_ms#ms-pro&rev_1.03#058f63626476&3##{6ac27878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\wpdbusenumroot#umb#2&37c186b&0&storage#vo lume#_??_usbstor#disk&ven_generic-&prod_compact_flash&rev_1.01#058f63626476&1##{6ac2 7878-a6fa-4155-ba85-f98f491d4f33}',
u'\\\\?\\usb#vid_04e8&pid_6860#3300bf5c68395251#{6 ac27878-a6fa-4155-ba85-f98f491d4f33}']
MTP device: \\?\usb#vid_04e8&pid_6860#3300bf5c68395251#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
{'device_version': u'T710XXU2CPH11&3300bf5c68395251',
'friendly_name': u'Galaxy Tab S2',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Samsung Electronics Co., Ltd.',
'model_name': u'SM-T710',
'protocol': u'MTP: 1.00',
'serial_number': u'RF2G707R2AA',
'storage': [{'capacity': 27282948096L,
'capacity_objects': 0L,
'description': u'Tablet',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 17528942592L,
'id': u's10001',
'name': u'Tablet',
'rw': True,
'type': u'fixed_ram'}],
'type': 'media player'}

Trying to open: \\?\usb#vid_04e8&pid_6860#3300bf5c68395251#{6ac278 78-a6fa-4155-ba85-f98f491d4f33}
Opened Galaxy Tab S2 successfully
Device info:
{'device_version': u'T710XXU2CPH11&3300bf5c68395251',
'friendly_name': u'Galaxy Tab S2',
'has_bulk_properties': True,
'has_storage': True,
'manufacturer_name': u'Samsung Electronics Co., Ltd.',
'model_name': u'SM-T710',
'protocol': u'MTP: 1.00',
'serial_number': u'RF2G707R2AA',
'storage': [{'capacity': 27282948096L,
'capacity_objects': 0L,
'description': u'Tablet',
'filesystem': u'Generic hierarchical',
'free_objects': 0L,
'free_space': 17528942592L,
'id': u's10001',
'name': u'Tablet',
'rw': True,
'type': u'fixed_ram'}],
'type': 'media player'}

Last edited by theducks; 12-08-2016 at 03:14 PM. Reason: spoiler
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