Quote:
Originally Posted by harriska2
I purchased a pair of cutting boards that were enroute for 2 months and noted as not delivered on my order status. No tracking number. The item was in stock and available. There is no button to push to complain, ask for a refund, ask for status, or anything in this scenario. Amazon doen't list a phone number on their website. I finally got a refund via my visa card. I googled their phone number. Yep, they have one, should have used it in the first place. I order thousands of dollars of stuff a year, since about 1999. This was a first. I suspect a semi truck had an accident and the package lost.
|
Hmmm. The last time I had a package not get delivered, I just went to my orders. Clicked I never received it and got a refund.
Oh and there is a contact us page for orders.
You put in your phone number and they call you within one minute.