Quote:
Originally Posted by llcj
Quote:
Originally Posted by johnnyb
Question is: How many people whose Ones are faulty don’t even bother to look for a place to vent but simply return their devices (or swap it for another one).
And while the H2O wasn’t a bad device by any means, it wasn’t a hit either...
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Do you have stats to backup your statements or is this anecdotal? |
I have never seen any publicly available stats. What I do hear from a Chapters/Indigo employee is that their return rate on the KA1 is not significantly higher than on other electronics they sell. However, this information comes from one B&M store and not the whole chain so a relatively small sample which may/may not be representative of their overall sales/return ratio.
I also wonder about johnnyb's source for his comment about the H2O.