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Old 12-04-2016, 02:22 PM   #16
DNSB
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Posts: 47,105
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Braid View Post
Kinda nice to see that others are also having this problem. I tried updating with the Kobo Desktop app as well and the exact same issue occurs.

I spoke to a staff member on Kobo's instant chat. They thought obviously there must be some problem with my internet connection. Yup. Of course it can't be a problem with the reader, lol.
If you are seeing the same issues when you use the Kobo desktop app, it would suggest the issue is not with your ereader since the desktop app downloads data through your computer's internet connection. This would leave either your internet connection or an issue on Kobo's end as the problem area. Given the number of reports, we either have to assume a lot of people are having internet issues or Kobo is having an issue.

Occam's Razor time. It's either your internet connection or Kobo. Hmmm.... lots of people with an issue? One site with an issue? Your choice. Either would leave your ereader as an innocent victim of your laughter.

Last edited by DNSB; 12-04-2016 at 02:55 PM.
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