Thank you all for your input as it gave me more to think about. I wrote Kobo to see if I could get a refund or pay the difference to upgrade to the Aura H20.
If I get a refund, I may consider getting a Glo HD elsewhere as I really thing its the right device for my use. It's good to know that my issues just seem to be a lemon and my issues were not common. Since changing the power settings, I can't do a factory reset and I can't charge it...when plugged into my computer, my computer doesn't see it. When plugged into an outlet, it gets very warm but doesn't charge.
I used to be a gadget freak but it was just becoming a hassle (and expensive) always keeping up with the latest...researching/buying, configuring, jail-breaking/rooting, transferring data, etc. Now I just like to buy things that do what I want out of the box and changing only when there is something really compelling. I'm becoming my parents
Since my upgrades are less frequent, I really don't want to go backwards. When I do buy something, I like having the latest. Let's see what Kobo says to my ask.
Been a bad year for upgrades for me...a Samsung Note 3 phone owner who waited for the Note 7 and with that fiasco, didn't want to settle for a Note 5
