Thread: Troubleshooting Can't download from Amazon
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Old 12-01-2016, 07:22 PM   #35
AlexBell
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Join Date: May 2008
Location: Launceston, Tasmania
Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet
Quote:
Originally Posted by shalym View Post
Ok...I would bet you that the Kindle is registered to a different account from the one that you are looking at on your computer. One way to check is to look at the settings on your Kindle, and check what the "Send-to-Kindle" email is. Once you've determined what that is, check the Personal Document Setting on the Settings tab of the Manage Your Content and Devices page. If they don't match, then your Kindle is registered to a different account.

Shari
Thanks, that's most helpful
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