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Kobo Exchange
@sladflob, funny you should ask. Just got the replacement yesterday, so they were actually good to their word (once I was able to extract it), although I got no notice of shipping or tracking number and had to contact them again after our email exchange to make sure they received my old one and were shipping a new one.
On the other hand, I'm not sure the new one is any better. It's beautiful without the front light on, or with the front light almost at 100, but still some grayish margins at levels in between, and the natural light definitely is still splotchy, especially as it gets brighter. But I otherwise love the shape, size and other functions of the A1, so I will be keeping and using it. But I wonder whether their long out-of-stock period means they are making any factory QA improvements that would argue for you to wait to send yours back until they have the new stock?
Good luck in any event!
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