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Originally Posted by tubemonkey
They offered a refurbished Fire in exchange for a device that was defective on delivery.
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They've always done that to some extent. Not on devices just released as there are obviously no refurbs around yet, but once a device has been out for a month or two and they've had returns they often send refurbs.
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If you bought a new $300 laptop from Amazon and it arrived defective, would you accept a refurbished one in exchange?
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Personally? No. They tried to give me a refurb on my HDX 8.9 back when I got it so I just returned it and ordered another one.