Quote:
Originally Posted by AlexBell
I found that I had three accounts, all slightly different. I'm quite old and my memory is failing, but I have no recollection whatever of deliberately setting up three accounts. They all had the same postal address, but there were slight variations in the phone number and in the name.
I deleted two of the accounts, but still can't download from Amazon to my Windows 10 computer, though I did that routinely when I was running Windows 7. I still can't download from Amazon to my Kindle. I can still order and from my Kindle and get it on my Kindle, but the files are in KFX format so I can't put them in calibre to change to ePub.
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Ok...I would bet you that the Kindle is registered to a different account from the one that you are looking at on your computer. One way to check is to look at the settings on your Kindle, and check what the "Send-to-Kindle" email is. Once you've determined what that is, check the Personal Document Setting on the Settings tab of the Manage Your Content and Devices page. If they don't match, then your Kindle is registered to a different account.
Shari