[Red Falcon]

I bought the new Kindle Fire HD 8 16 gb tablet Thanksgiving day and received it on Saturday. It took me close to three hours to get it to log on to my wi-fi. Once I had it logged in to my wi-fi it took nearly another two hours to do the first set of updates as it kept kicking out of wifi and me having to do two full factory resets as the update bonked the device twice. Then I had to spend another hour trying with an Amazon rep to bypass the Child Lock screen because that kept making the device repeatedly restart. Today I finally got the device stable enough to start playing around with it just find that Alexa does not work, all my content is buried by Amazon's sales push, the Wi-Fi out of home is unstable, the device bogs down for no apparent reason and on and on. I contacted Amazon and after another 2 hours they tell me to return the device for a replacement. They also told me that the warranty I bought and case cannot be refunded as they are not defective. This means I am out nearly 30 bucks on this "deal".