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AbPho · 11-27-2016, 08:20 PM

Instead of using the menu option "delete ksm" to uninstall KSB I performed a factory reset. Does this remove all KSM files from the Kobo? I ask because my Kobo is behaving differently since removing KSM using the factory reset. I wonder if maybe there are some residual files left on the Kobo responsible for these issues.

Varying issues are:
1) unresponsive touch screen. Have to touch two+ times to get response.
2) multiple page turns with one tap.
3) not going into sleep when quick sliding the power switch. Instead going to main menu, and touch screen becoming unresponsive. Have to put unit to sleep again and wake up to restore operation.

Kobo Aura HD did not have these issues prior. Just wondering.

Thanks.

11-27-2016, 08:20 PM	#314
AbPho Connoisseur Posts: 57 Karma: 19100 Join Date: Aug 2014 Location: SpaceStation Earth Device: AuraHD, GloHD	Instead of using the menu option "delete ksm" to uninstall KSB I performed a factory reset. Does this remove all KSM files from the Kobo? I ask because my Kobo is behaving differently since removing KSM using the factory reset. I wonder if maybe there are some residual files left on the Kobo responsible for these issues. Varying issues are: 1) unresponsive touch screen. Have to touch two+ times to get response. 2) multiple page turns with one tap. 3) not going into sleep when quick sliding the power switch. Instead going to main menu, and touch screen becoming unresponsive. Have to put unit to sleep again and wake up to restore operation. Kobo Aura HD did not have these issues prior. Just wondering. Thanks.