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Originally Posted by KimberlyFDR
I guess I'll never try another Alexa deal again  Yesterday, they had a sewing machine on sale through Alexa for $142.50 that my mother wanted, so I ordered it. Today, through Alexa, the same machine is only $95. I was informed by Amazon that they no longer honor price drops, so in order to get the $95 price I would have to generate a return label, stick it on the box when it arrives tomorrow, send it back, wait for it to be processed, get the full amount refunded, then re-order at the lower price.  So much hassle and generating so much work for the Amazon warehouse people when they could easily just issue the difference as a gift card as they had done in the past. From now on, Alexa's going to stick to giving me the weather and news.
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Did Amazon ever refund you the difference? Just curious. I bought a BF sale item sold by and delivered by Amazon on Friday (BF) and paid $92.99 USD. Today, two days later, I noticed it was discounted even more to $79.08 and was also still sold by and delivered by Amazon. I sent them an email via CS page to see if they will refund the $14. I doubt they will, but it never hurts to try. I understand them not wanting to cover price difference between two different sellers, but when it is Amazon themselves discounting the price then they should honor the price cut with a refund of the difference.