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Old 11-27-2016, 03:46 PM   #1144
jswinden
Nameless Being
 
Quote:
Originally Posted by KimberlyFDR View Post
I guess I'll never try another Alexa deal again Yesterday, they had a sewing machine on sale through Alexa for $142.50 that my mother wanted, so I ordered it. Today, through Alexa, the same machine is only $95. I was informed by Amazon that they no longer honor price drops, so in order to get the $95 price I would have to generate a return label, stick it on the box when it arrives tomorrow, send it back, wait for it to be processed, get the full amount refunded, then re-order at the lower price. So much hassle and generating so much work for the Amazon warehouse people when they could easily just issue the difference as a gift card as they had done in the past. From now on, Alexa's going to stick to giving me the weather and news.
Did Amazon ever refund you the difference? Just curious. I bought a BF sale item sold by and delivered by Amazon on Friday (BF) and paid $92.99 USD. Today, two days later, I noticed it was discounted even more to $79.08 and was also still sold by and delivered by Amazon. I sent them an email via CS page to see if they will refund the $14. I doubt they will, but it never hurts to try. I understand them not wanting to cover price difference between two different sellers, but when it is Amazon themselves discounting the price then they should honor the price cut with a refund of the difference.
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