[YvonneA]

Hi There -

OK - I've tried the steps below on my iPhone and iPad with multiple setups but I always get the message Connecting: Starting initial sync, then, shortly afterwards I receive a Disconnected from Calibre message.

For additional information I am currently running Windows 10, Calibre 2.73.0; iPhone is running 10.1.1 and iPad is running 9.3.3.

1. I tried connecting both devices as a Wireless Device. First, within Calibre I selected Connect/Share-->Start Wireless Device Connection. After doing this the dot would turn GREEN indicating that the connection was started. Once the connection was started I then went to both the iPad and the iPhone and selected Connect-->as Wireless Device.....at first I would receive the message Connecting, Starting initial sync; shortly after I would then receive the Disconnected from Calibre message on BOTH devices.

2. I then set the Optional Fixed Port to use as a Fixed Port, selected OK and then went through the process again of starting Calibre as a Wireless Device and then tried to connect the devices once more as Wireless devices. Received the same error message as before - Connected, Starting initial sync; then once again Disconnected from Calibre.

3. I went into the Calibre Companion Settings on BOTH devices and under Wireless Connection I selected IP Address and port. For the IP address I put the exact address that Calibre on my laptop is using along with the same Port number, then selected OK. I went back to the Connect options and selected Connect-->as Wireless Device and still received the errors as before.

I'm frustrated as I'm not sure what could be causing the miscommunication. I'm including a copy of the report that I received in debug mode to see if this is any help.

If anyone can reach out to me with some helpful tips and/or advice I would be greatly appreciative!

calibre Debug log
calibre 2.63 embedded-python: True is64bit: False
Windows-8-6.2.9200 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '8', '6.2.9200')
Python 2.7.9
Windows: ('8', '6.2.9200', '', 'Multiprocessor Free')
Starting up...
Loaded cached store plugin for: Nexto at version: 4
Started up in 177.24 seconds with 768 books

Thank you -
Yvonne