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koboy · 11-26-2016, 04:03 PM

Hello,
One day this aura h20 wouldn't respond. There are abnormal lines at the top of the screen.
Hard reset doesn't do anything. USB connection to a computer does not register.
I'm afraid it's dead!

Anything else that could be tried?
If not, does anyone have a good store to buy these in the UK (other than WH Smith)?

Thanks

it looks like a broken glass substrate if so it is sadly beyond resurrection, Argos is a good alternative to WH Smith.

best wishes koboy

11-26-2016, 04:03 PM	#2
koboy Wizard Posts: 1,198 Karma: 4027538 Join Date: May 2014 Device: Kobo Aura, Mini, Touch, Amazon Kindle.	Hello, One day this aura h20 wouldn't respond. There are abnormal lines at the top of the screen. Hard reset doesn't do anything. USB connection to a computer does not register. I'm afraid it's dead! Anything else that could be tried? If not, does anyone have a good store to buy these in the UK (other than WH Smith)? Thanks it looks like a broken glass substrate if so it is sadly beyond resurrection, Argos is a good alternative to WH Smith. best wishes koboy Last edited by koboy; 11-26-2016 at 04:07 PM.