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davidfor · 11-25-2016, 04:57 AM

@AdamEternal: That error is usually a sign the database is corrupt or missing. The newer devices make a recovery from this easy, but for the WiFi, it's done differently and I don't remember how. Alternatively, it's a sign of the firmware update problem that the other David mentioned and the only way to recover is with the image.

Looking back at the first post, this seems to be a new-to-you device. If so, I suggest doing a factory reset. This will clear everything and take you through the setup. If after that, the problem happens again, then you need to restore the image. But, hopefully it will just work. The newer devices have the factory reset option on the "Device information" page of the settings. I think the WiFi does as well, but I don't have one to check.

11-25-2016, 04:57 AM	#5
davidfor Grand Sorcerer Posts: 24,905 Karma: 47303824 Join Date: Jul 2011 Location: Sydney, Australia Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos	@AdamEternal: That error is usually a sign the database is corrupt or missing. The newer devices make a recovery from this easy, but for the WiFi, it's done differently and I don't remember how. Alternatively, it's a sign of the firmware update problem that the other David mentioned and the only way to recover is with the image. Looking back at the first post, this seems to be a new-to-you device. If so, I suggest doing a factory reset. This will clear everything and take you through the setup. If after that, the problem happens again, then you need to restore the image. But, hopefully it will just work. The newer devices have the factory reset option on the "Device information" page of the settings. I think the WiFi does as well, but I don't have one to check.