Thread: Troubleshooting Can't download from Amazon
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Old 11-24-2016, 06:04 PM   #6
AlexBell
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Join Date: May 2008
Location: Launceston, Tasmania
Device: Sony PRS T3, Kobo Glo, Kindle Touch, iPad, Samsung SB 2 tablet
Quote:
Originally Posted by shalym View Post
I believe that there was an update a few months ago for all of the earlier Kindles that was needed in order to continue to connect to Amazon's servers.

Go to this link: https://www.amazon.com/gp/help/custo...deId=202048000 and follow the instructions.

Shari
Thanks, Shari

I went to the site, and so far as I know followed the instructions. I according to the site my Kindle firmware is 5.8.5.0.2

Is that the latest software?

I also took the opportunity to Restart the Kindle, and then tried to download one of the Kindle ebooks from the site. Still no success.
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