MobileRead Forums - View Single Post - Switching to Kindle.. I have some questions

challe232 · 11-20-2016, 08:27 PM

Basically I sold my h2o which I loved to get the aura one. Both aura ones had problems. Kobo Customer service is terrible. Sent me a replacement but the wrong unit.. the return envelope was also sent sealed.. lol.. so I returned the one to the store while I could because of the poor experience. Now I don't have an e-reader and feel frustrated.

I don't feel okay giving Kobo more of my money, $280 after tax is alot. Paperwhite is $120 right now. I'm also stuck with a $60 Kobo case due to this whole thing.

They were only quick responding when it was regarding getting their wrong unit back....

I know the interface is so different and I am used to and enjoyed Kobo. Am new to kindle, never had one.

And I'm familiar with calibre so it's no problem. My problem is losing all the cloud functionality on my Kobo purchases

11-20-2016, 08:27 PM	#5
challe232 Connoisseur Posts: 72 Karma: 14718 Join Date: Oct 2016 Device: Kindle Voyage	Basically I sold my h2o which I loved to get the aura one. Both aura ones had problems. Kobo Customer service is terrible. Sent me a replacement but the wrong unit.. the return envelope was also sent sealed.. lol.. so I returned the one to the store while I could because of the poor experience. Now I don't have an e-reader and feel frustrated. I don't feel okay giving Kobo more of my money, $280 after tax is alot. Paperwhite is $120 right now. I'm also stuck with a $60 Kobo case due to this whole thing. They were only quick responding when it was regarding getting their wrong unit back.... I know the interface is so different and I am used to and enjoyed Kobo. Am new to kindle, never had one. And I'm familiar with calibre so it's no problem. My problem is losing all the cloud functionality on my Kobo purchases Last edited by challe232; 11-20-2016 at 08:29 PM.