Quote:
Originally Posted by 4691mls
Have you used the Feedback feature? It's up in the top right corner in small print. You have to get through some annoying questions like "how likely are you to recommend Overdrive to a friend?" but eventually you get some blank space to type in your comments or complaints.
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Oh yes, I have
. I am highly unlikely to recommend the overdrive to anybody, and I did not hesitate to make it known.
I also put several tickets repeatedly requesting the instructions on how to get the list view of my wishlist. Most answers went something like that:
"I appreciate your feedback about the new website and have shared your suggestion with the OverDrive development team. OverDrive greatly values feedback from users like you to help us make our products and services better. Once our development team reviews your suggestion, we'll determine if and how it should be implemented.
The developers are aware of many of the issues you have presented and are already working hard on fixing them. You should see many of these features return in a future update to the website.
The new OverDrive is continuously evolving with
new features and enhancements, so please stay tuned for future updates.
Unfortunately, I can't provide any dates for when features will return.
I encourage you to complete our feedback survey to let us know about your interest in the return of previous site features. "
To which I usually responded that I was not attempting to make any suggestions, as I do not want to be impolite, and I would have to be if I was to make suggestions about what can be done with the "new and improved" overdrive. Finally I got this:
"I apologize for any confusion. Unfortunately, at this time, the List View has been removed from the Wish List on the new OverDrive websites. We apoloigize (sic) for any inconvenience. "
I made a suggestion then that the list view is also removed from the search view. Why do things by halves? Let's go for 100% unusable website for everybody. Why only discriminate against people using a wishlist feature, and not against people using the search feature? I rarely use search, so it's not necessary that the results are shown in a list view. As a matter of fact, why discriminate against people who want to read book synopsis, and not against people who want to look at the cover? I need to suggest that the cover icons are made blank. Makes no difference to me, so why bother with loading the actual images?
Also, what I don't get how they call features that existed and worked perfectly well in the Overdrive for years "new"? So I can now take something away, and say I will maybe restore it at some future unsure date as a "new" feature? I guess this works only if you are being paid out of the public funds.