Thread: "Did something wrong": [Update Kindle] is greyed out
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Old 11-17-2016, 10:03 AM   #7
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Quote:
Originally Posted by melovesflying View Post
Maybe OP is asking about how to update to the latest firmware OTA or manually but the "Update your Kindle" option is greyed out?
Step #7 comes before Step #8 in the number system that I used.

Prior to Step #8, there is no possible way except the one described by Amazon for installing their packages.
And if OTA updates are blocked, it is because the user intentional did that.
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