Quote:
Originally Posted by soulfuldog
Amazon probably responded to your initial complaint with their standard, lets try and fix it and if not, as its out of warranty we'll offer you a discount on a new one. Once established that its an actual fault, they've rightly offered you a replacement.
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I suspect it has less to do with "it's a fault - we'll replace it", and more to do with "uh oh, this customer is aware of their local statutory warranty law, we better replace it".