How were you able to return it? Customer service kept sending me circular emails until finally I had to get PayPal to step in and refund the money.
Quote:
Originally Posted by LuckyL
In response to the original question:
after my personal experience I would definitely recommend to wait. The problems I have experienced:
- battery drain
- green blotches on the screen
- irregular backlighting
- touch not working/offset
- irregular gaps around the bezel
- not recognised under Windows 10
I replaced the item several times before finally returning it for a refund. The differences between the units I received were staggering, however, all units had the battery and touch problems.
The quality control is shocking and at this price point, it's unacceptable. I often read that it's only the disappointed ones being vocal while there is a silent, happy majority. But my personal experience matches the descriptions that some have branded horror stories.
I am now looking for non-Kobo alternatives but I can't seem to find an alternative (>7", 300dpi) so I will stick with my old reader until such time that something new comes up in the market.
As far as Kobo is concerned: never again.
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