Originally Posted by knc1
You can restore it using the serial port.
Nothing that has been done (that you reported here anyway) has disturbed the 'diags' system, that should still run.
Remember, the Kindles are dual boot systems.
You may have to wait for Amazon to publish an update for that model. They don't usually publish a system image file for what first ships with a new model.
Also, it is still very new.
Just return it to Amazon for exchange as 'broke' under their 'no questions asked' policy.
And when you get your replacement, don't open the box or power it up before you PM me on how to get the factory image off of it.
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