Thread: Troubleshooting Kindle 4 - Factory reset does not work
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Old 11-07-2016, 06:34 AM   #2
HarryT
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Posts: 85,544
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Join Date: Nov 2006
Location: UK
Device: Kindle Oasis 2, iPad Pro 10.5", iPhone 6
I'm afraid that this is a clear sign that the solid state storage on the device is faulty. There's nothing you can do about it other than to complain to the seller and get your money back.
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