Wow... they got back to me really quickly, but the response is... well, hilarious? Sad?
Quote:
I'm sorry you're experiencing difficulty with your Sony Reader as it appears to have
dust particles on the screen. Based on the information you've provided, I suggest
that you perform a hard reset and check the operation. I have provided a link* for
the information to perform hard reset:
http://www.kb.sony.com/selfservice/d...nalId=C1002072
*You may be asked to enable or allow the link to work.
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Yup... software reset... that'll clean up the dust.