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Old 02-02-2009, 09:37 PM   #6
Bierkonig
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Bierkonig began at the beginning.
 
Posts: 22
Karma: 10
Join Date: Dec 2008
Device: Sony PRS-700
Sony Responds...?

---------- Forwarded message ----------
From: Support <support@info.sel.sony.com>
Date: Mon, Feb 2, 2009 at 6:46 PM
Subject: Re: PRS700 reader
To: BIERKONIG


Bierkonig,

Thank you for contacting Sony Support.

I'm sorry for the difficulties you are experiencing with your Sony Reader. Based on the information you have provided it appears that the unit requires service. You can find repair information and initiate service for your Reader at:

http://eservice.sony.com

Thank you for your time.

The Sony Email Response Team
C623
Gary


This message and any attachments are solely for the use of intended recipients and may contain confidential information. If you are not the intended recipient, you are hereby notified that you received this email in error, and that any review, dissemination, distribution or copying of this email and any attachment is strictly prohibited. If you receive this email in error please contact the sender and delete the message and any attachments associated therewith from your computer. Your cooperation in this matter is appreciated.

Original Message Follows:
------------------------

I have run into difficulty with the reader slowing down, freezing out, and requiring reformat at reboot when Ive added more than 100 annotations to an ePub. See: https://www.mobileread.com/forums/showthread.php?t=37801

Possibly a firmware issue?
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