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Old 10-29-2016, 09:49 PM   #4
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Gordo29 View Post
Hi All. I've been trying to fix my daughters computer and hooked up her HD to my system to do diagnostics. This seemed to change some of my drive letter and since then I get an error communicating with device (although Calibre says I'm connected to my Aura) and get a pop up that says:

calibre, version 2.70.0
ERROR: Error: Error communicating with device

CantOpenError: unable to open database file

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 88, in run
File "site-packages\calibre\gui2\device.py", line 506, in _books
File "site-packages\calibre\devices\kobo\driver.py", line 1694, in books
File "site-packages\calibre\devices\kobo\driver.py", line 161, in device_database_connection
CantOpenError: CantOpenError: unable to open database file

Not sure if the change in drive letters has anything to do with this or a database file is corrupted or ??? Any help on this one? AtDhVaAnNkCsE
The drive letter allocated to the device doesn't matter unless it somehow was changed after the device was connected and after calibre detected it. That shouldn't happen, but restarting calibre should fix that.

When this happens, can you access the drive the device has been mounted on using Windows? Can you write to it? Also, do you have an SD card in the device? And if so, can you see it as well?
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