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Old 10-29-2016, 10:28 AM   #10
robko
Wizard
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Posts: 2,454
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Join Date: Jul 2010
Device: Kobo
Doesn't look like a cracked substrate to me. They are almost never a perfectly straight line for the length of it and the chances of it not propagating to edge of the screen on least one side or the other is also small. Virtually every time you see a perfectly straight line it's turned out to be a controller failure or something other than a cracked substrate.
Either way it needs to be returned/exchanged.
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