Quote:
Originally Posted by davidfor
If the problem only happened with Windows 10, it would probably mean it is caused by one of the recent updates. But, Windows 7 wasn't affected and it should be OK.
The device might be faulty. Formatting using the Windows tools probably wasn't going to work. Try doing a factory reset on the device. That will reformat the books partition. If that fixes things, then good. If it doesn't, return it as faulty.
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It does the same thing on windows 7. I did factory reset like 3 times. Still the same.