Quote:
Originally Posted by NullNix
This generally means a flash RAM failure: if the thing won't accept updates any more (or crucial metadata areas won't), you end up with flash RAM that has unchanging content. With a lot of skill you could update it further, but only to turn bits on, not off. The Amazon rep is correct: this Kindle is toast.
It's surprising to me that a Kindle would have suffered flash failure in only three years, but perhaps you were reading a lot of very large books on it?
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Well that's more information than any of the dozen tech support reps have been able to guess. Sadly, this Kindle is barely used. we never have more than a dozen small books on it. they just keep taking me through the same useless steps of Reset device and trying to update and then escalating it and telling me they'll get back to me in 2-3 days.