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Old 10-27-2016, 12:15 PM   #18
manxam
Enthusiast
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Posts: 26
Karma: 1234
Join Date: Aug 2012
Device: Aura HD, Aura One (2nd warranty)
I'd suggest holding off myself. I have an outstanding case for the KA1 since Sept 18 with a "it's defective, you may return it" followed immediately by "I've been informed that this is a known issue and will be patched"

On average they've taken 2 days to respond to each request for update which is merely them stating that the request has been received and will be investigated followed by a 5-7 delay before someone actually responds and asks me to hard reset the device, etc. They then promises me an update will fix it but have not been forthcoming on when this mysterious patch will drop.

This is for the "battery drain" issue as I need to charge the device at least once daily.
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