Am not surprised it's taking slightly longer, than anticipated. They seemed to be doing a lot more to compensate their customers, that have been affected by the closure decision, than previous stores.
It's also not just ebook customers, but the other media they offered too.
Just noticed this in the FAQ
Quote:
What if I have content that Kobo does not offer – can I get a refund?
No – Kobo will credit your account with the value of the missing content for you to spend on their service. Kobo will be able to provide more information on this on their website.
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Don't think credit for books not transferred has been offered before, has it?