I raised a support ticket with Sainsbury's and just had their reply:
Quote:
Thank you for contacting Sainsbury's Entertainment.
I am sorry to hear you have not received any email as of yet, regarding the transfer process from Sainsbury's Entertainment over to kobo. What we are doing is sending these emails out in batches. This will happen over the next week.
I would advise to check your emails within the next week and you will receive this transfer email. If you have any further issues regarding this process please get in touch.
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So sit tight...