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Old 10-23-2016, 04:02 AM   #14
Lebenita
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Lebenita began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Jan 2014
Device: Kindle PW2, Kindle PW3, Kobo Glo HD
Disable Whispersync

Quote:
Originally Posted by toothless View Post
I then put in a custom reginfo file and copied KUAL to the device. This time KUAL opened correctly, but again when I tried to open any book I got the following message:

An error occurred. If you purchased this item from Amazon, delete the item and download it from the Cloud

I then tried deleting the reginfo file and the books opened properly! So the problem was occurring due the reginfo file.
The same happened to me after installing a reginfo file on 5.8.5. I found that after disabling Whispersync (in 5.8.5: Settings > Device options > Advanced options), I could open the books again.
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