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Old 10-22-2016, 09:35 AM   #3
Alice98
Junior Member
Alice98 began at the beginning.
 
Posts: 8
Karma: 10
Join Date: Oct 2016
Device: Kobo glo
Quote:
Originally Posted by frostschutz View Post
The light is on?

Is it always on, at the same level, or is it off temporarily when you reboot/press the pinhole reset button/hold the power switch for long time, ...?

If the light goes off, and back on again, that suggests the device is rebooting properly but the screen itself no longer receives updates. This could be a broken screen, loose connector, or anything.

If the light stays on and does not change ever, it could suggest that the device somehow had a hard lockup and does not even reboot anymore. If the reset key does not work either, you can either wait until the battery runs out completely (batteries hate that though), or you could open it up and carefully disconnect / reconnect the battery connector to force a power off / reset. I had that happen once with my H2O that nothing else worked.

In this case it could also be the internal microsd card failed.
It's always on unless i try to reset\turn it off. Every few tries it will turn off untill a few tries after it will turn on again.
I'll try to open it up and see if it helps.

thank you!
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