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Originally Posted by AnotherCat
I'm sorry but I am not going to engage with you in your so-called "philosophical" discussion as you have demonstrated completely a one sided attitude.
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Then why are you here responding?
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You conveniently forget, omit on purpose or perhaps regard as acceptable behaviours the very widespread customer practices which break the trust that businesses place in them, for example:
- Customer insurance claim fraud
- Customer warranty claim fraud
- Customer shoplifting (including payment for some goods but not others hidden during a shop)
- Customer indebtedness, including dishonoured instruments (cheques, cards, etc.)
- Customer exaggerated sense of entitlement (e.g. not recognising the rights of the seller, demanding supply not in the original purchase agreement, lying to gain advantage).
As others have said, it is in fact a two way street and most of us have no real problems with suppliers. So, as I said, I will leave you to your predetermined and unshakable "philosophy".
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Where have I claimed or said any of that?
What is not said can be just as important as what is said, so don't put words in my mouth, that I never said ... or as far as you know, even thought.
There are always some bad eggs, but because of those bad eggs, many companies think they have a right to penalize the rest of us. I of course, don't agree. And the problem with such a Dog Eat Dog mentality, means you set up a perpetual Catch-22 condition.
Far better to trust that most people will do the right thing ... or maybe a misunderstanding has occurred, where integrity and honest concern might fix things.