Current criminals use 360 cloud disk storage and dissemination of illegal documents, infringement and piracy profit, dissemination of pornographic information and other illegal and criminal acts occur frequently, serious infringement of the legitimate rights and interests of legitimate enterprises, but also to the community has brought great harm.
In recent years, 360 cloud disk has always strictly abide by the requirements of Internet laws and regulations, continue to invest a lot of manpower and resources and technical resources, crack down on illegal acts. However, due to the cloud disk storage privacy, management complexity, still make enterprises face huge security risks.
Therefore, the 360 cloud disk decided to stop personal cloud disk service, network disk storage, dissemination of content legitimacy and security are completely resolved before the recovery is no longer considered, after the transformation of enterprise cloud services.
We are about to take the following measures:
October 20, 2016 to February 1, 2017 members of the refund. Is still a member of the user status, regardless of the number of days remaining, are full refund;
November 1, 2016 to stop the cloud disk upload services, including upload, transfer and other data write functions are turned off;
February 1, 2017 will no longer retain cloud disk data, close all cloud account and clear the data, be sure to download the backup data before.
We apologize for any inconvenience this may have caused, and appreciate your stay.
360 cloud disk
October 20, 2016
Frequently Asked Questions:
1.360 cloud why the transition to close?
Some criminals use 360 cloud disk storage and dissemination of illegal documents, infringement and piracy profit, dissemination of pornographic information and other illegal and criminal acts occur frequently, serious infringement of legitimate business legitimate rights and interests, but also to the community has brought great harm in the absence of security Solution to these problems before the decision to stop the cloud version of Personal Edition services.
2. Cloud disk service when shutting down?
October 20, 2016 announcement, close the online play video, preview the file, view the thumbnail function. November 1, 2016 to stop the cloud disk upload services, including upload, transfer and other data write functions are closed; February 1, 2017 will no longer retain cloud disk data, close all the cloud account and empty the data, Please be sure to download the backup data before this date.
3. How long does the download transfer data take?
From now until January 31, 2017 can be downloaded during the backup data, since February 1, 2017 to close the cloud disk service, please download and backup data.
4. How do my original members apply for a refund?
Users who are still in the membership period after October 20, 2016 will be fully refunded: Users who purchased within the past 3 months will be automatically refunded through the original purchase channel; users who purchase or purchase goods through Apple's products channels for more than 3 months , Need to manually record in the official website member
https://yunpan.360.cn/my?p=vip or
kefu@360.cn customer service mailbox for a refund; please apply before February 1, 2017, expired no longer accept the refund Application.
5. How long can I apply for a refund?
Automatic refund will be automatically returned through the original purchase channels will be 1-3 days to return to the original payment account; manual application requires bulk collection of refund information, then submit to the company approval to go through the financial payment process is expected to take 2-3 weeks.
6. Cloud U disk in the data can be saved?
No, cloud U disk is the use of cloud disk data, affected by the transformation of cloud disk, you need to download and backup at the same time.
7, and cloud disk services can continue to use it?
Specific types of cooperation services, please pay attention to the official announcement of the service in time for the next step.