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I will just say that a little context would have been nice so the others would know why you think a company is obligated to you.
The product to which you are seeking was NOT available when you purchased the other 3.
The company did not sign a contract with you that said they would sell you the 4th object when and if it became available.
Only if you had both signed a contract specifying that you would get the fourth part would the company be obligated to sell it to you.
Otherwise, you are on your own to get it. Did you get it in writing that you could buy the 4th piece to the puzzle?
Though Timboli I must say you have me almost wanting to read this book. I might if it was reasonably priced.
Folks, I think the lesson here is make sure what you want is completely available when you buy it, so you don't get stuck missing a piece for whatever reason.
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