Quote:
Originally Posted by Cinisajoy
It has nothing to do with semantics which a business cannot do. Discrimination is illegal.
How would you phrase it?
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- RE: "Let's see I buy a product from a business. I trust it will work. The store is under no obligation to sell me anything else."
My interpretation:
This is mainly a demand-side issue regarding buyers' expectations of value and quality, and the buyers' perogative to take or leave the option to continue purchasing from a given supplier.
[Related issues already mentioned in this thread, that also affect the sellers, include: lemon laws, consumer protection laws, and escrow services. Another, as yet unmentioned related issue is the wisdom of
the 4C's of marketing (rather than the
4P's) for encouraging repeat business from, building goodwill with, and encouraging referrals by satisfied customers.]
- RE: Now I don't know about Australia but here in the US, a business reserves the right to not serve a person.
My interpretation:
This is a supply-side issue regarding a buyer's perogative. You and I completely agree that there are multiple
illegitimate reasons for businesses to refuse to serve, refuse admittance to, or even expel certain customers, as well as multiple
legitimate reasons for doing so. You've provided some extremely colorful, illustrative examples of the latter. LOL. And
!
[Related issues already mentioned or alluded to in this thread (by you and me): U.S. Civil Rights/anti-discrimination laws.]