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Originally Posted by meeera
Did you buy it at JB? They seem to only have stock at Campbelltown right now. Are you anywhere near there? A&R and Myer sites suggest it is in stock, so that might be another possibility.
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Yes, JB. I'm in Perth so unfortunately a bit far from Campbelltown! My closest store has one on order but don't know when it is arriving. They said to call periodically and check as they don't do orders for specific clients (!) and can't call me. Not sure that we have an A&R in Perth anymore, and Myer can be a bit painful to deal with. So I'll sit tight and keep polling JB.
Just so that this post isn't too off-topic, it has now been FIVE days since I heard anything more from Kobo about exchanging my device. Maybe it's because I gave them a mouthful about how appalling I have been finding their customer service. It's experiences like this that make me want to return the thing and never deal with them again.