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Sorry, my terminology incorrect. When a Kindle is registered to Amazon then lost or stolen and the person who has originally registered that e reader informs Amazon of the loss. Amazon then locks that item and it cannot be registered to anyone else. My original e reader suffered the common micro USB port failure. I came across a firm selling motherboards, bought a few and can transfer from Kindle PC app using a combination of Windows XP and Calibre. Cannot do the same on a Windows 10 PC.
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