Quote:
Originally Posted by Cinisajoy
I also thought we were talking big money on the refunds but it appears to be less than $10.
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It isn't about the money, never has been really. It is about the principle, their need to fix something that is wrong, an error, that is impacting me, their good customer.
Me, I am big on Justice and Fair Play.
And I am against Bureaucracy when it becomes too big and inflexible.
When you engage in an agreement with a company, which is what I did when I bought my Kindles from Amazon, there is a certain expectation, above the unreadable regulations etc that no-one reads. That expectation is Fair Play and Honesty, plus Respect and Ethical behavior. I believe in enforcing that rigorously.