MobileRead Forums - View Single Post - Can't access Sony e-book library

MikeE123456 · 02-01-2009, 06:01 PM

I love the product but also encountered problems accessing the Sony store using their software. After several frustrating hours I determined that Norton 360 seemed to be the problem. If I disabled the Symantec Network Proxy service using "msconfig" and rebooted then everything worked.

I don't like having to disable this service but reading this forum confirms that at the moment there is no other solution. Thanks Joe for the better method to stop/start a service without the need to reboot.

This is my first posting and I am sure I will be visiting this site often in the future.

Mike

02-01-2009, 06:01 PM	#14
MikeE123456 Junior Member Posts: 2 Karma: 10 Join Date: Feb 2009 Device: Sony reader PRS-700	Thanks from a new member with a brand new Sony PRS-700 I love the product but also encountered problems accessing the Sony store using their software. After several frustrating hours I determined that Norton 360 seemed to be the problem. If I disabled the Symantec Network Proxy service using "msconfig" and rebooted then everything worked. I don't like having to disable this service but reading this forum confirms that at the moment there is no other solution. Thanks Joe for the better method to stop/start a service without the need to reboot. This is my first posting and I am sure I will be visiting this site often in the future. Mike