|
I did end up calling Harlequin customer service about my points, and I was very pleasantly surprised. They were most helpful, and they gave me credit for the points I thought I should have received (a significant number). However, I was partially in the wrong it seems. I did correctly submit my receipt, but apparently the September series bonus did not apply to series books purchased in the month of September (which is how I read & understood the information on their website), but to September releases - those series books with September on the spine. Since I made my purchases on the 19th, most of the books that were out were actually the October releases. They gave me the points credits anyway, even though I misunderstood, which I thought very nice of them, since it essentially boils down to them giving me free books even though it was my misunderstanding.
|