Thread: Firmware 4.1.7729
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Old 10-14-2016, 03:48 PM   #89
Willa
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Posts: 295
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Join Date: Jan 2013
Location: U.K
Device: Libra 2
Quote:
Originally Posted by Zaroff View Post
I read above the comment about CS being a tough job and all, but frankly, are Kobo CS playing idiots on purpose, or is it natural?

After telling them I did install 4.1.7729 and still having battery problems (twice more, after the first time I did tell them), here's the response:

"This update should have resolved these software issues. We highly recommend connecting your device to your computer and opening the Kobo Desktop Application to ensure that the update installed correctly."

How dumb can you get?

EDIT: Ok, these people are officially idiots. After explaining twice yesterday the hiccups and weirdness of battery stuff in details, here's what I get just now: "Can you please describe the battery issues that you are experiencing?"
I won't comment further or I'd get rude.
I thought you were going to ebay yours - and go to a different supplier of tablets?
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