Quote:
Originally Posted by Terisa de morgan
But that is standard CS, by my experience (and it always irks me)
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Quote:
Originally Posted by Katsunami
The one thing that is worse is if the CS-rep DOES listen to you telling him "I have already reboot, reset, formatted, whatever", and then says:
"Very good. It didn't resolve the problem?"
- "No, it didn't." (If it did, I wouldn't be calling... you feel this one coming...)
"Try it again. If it still fails, call again."
RAAAAARRGGGHHH.....
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Hmm, yes depressingly true!
Still think linking to a goodereader article is less than impressive, even for Kobo CS.